Jersey City Housing Authority

Response to COVID-19

As the COVID-19 pandemic continues to impact people locally and globally, the JCHA is working to ensure that we do our part to keep residents and staff members safe and minimize transmission of the virus. We have been and remain in close contact with local public health officials and the Jersey City Office of Emergency Management, and we are establishing business continuity strategies that allow us to serve residents in a manner that minimizes risk to residents, employees, and members of the public. 


While we remain open and continue to serve residents, some of our operational procedures have changed in response to the COVID-19 pandemic. Please view our FAQs for more information.

Residents and Voucher Holders concerned about loss of income due to COVID-19: 

Residential evictions due to nonpayment have been halted during the state of emergency related to the COVID-19 Pandemic.

Residents and HCV recipients should immediately report decreases in income to their site manager or HCV case manager. Households who have lost income related to COVID-19 (e.g., inability to work due to illness, or to school or job site closures) should submit a request in writing for interim recertification (the process for evaluating whether a resident is eligible for a reduction in rent). If the income reduction is significant enough, a household may qualify to pay minimum rent. Households who are already paying minimum rent, or cannot afford to pay the minimum rent, can file for a hardship exemption.

Requests for interim recertification and/or hardship exemptions should be mailed/emailed to your site manager or HCVP case manager. Requests can also be dropped in the rent collection box at the site manager's office. Office staff will call or email you to follow up.

As of Monday, March 23, 2020:

  • Effective Monday, March 23, 2020, all JCHA appointments with applicants, residents, vendors and members of the public will be conducted via phone, email, or video conference, including appointments with public housing site staff, until further notice. Residents and HCV holders are encouraged to call their respective site managers or HCVP case managers with any concerns or questions. We can always be reached at our main office: 201-706-4600. HCV holders can also email

As of Monday, March 16, 2020: 

  • Cleaning Protocol: Building maintenance staff will wipe clean all high-touch surfaces in common areas with antimicrobial disinfectant and paper towels no less than 3 times daily and as often as possible, including doorknobs and handles; door panic bars; ledges and hand rails; elevator buttons; light switches; and counters. As necessary, staff will be wearing personal protective equipment including gloves, masks, and Tyvek suits.
  • All community programs at our public housing sites will be suspended until further notice (this includes afterschool, youth support groups, and community meetings). 
  • HHS senior congregate meals have been suspended. Participants will now be served via Meals on Wheels. 
  • Community spaces, including computer labs, are closed until further notice. If you reserved and paid for a community space for private use, you will be issued a refund. 
  • All gatherings and public meetings hosted by the JCHA are postponed until further notice. Board of Commissioners meetings will be held virtually until further notice. Visit for details. 


On Wednesday March 18, 2020 the JCHA distributed a notice regarding COVID-19 to 

all public housing residents and Housing Choice Voucher recipients. 


The CDC is strongly advising everyone to diligently follow the CDC guidance regarding hand washing and to not touch your face. It is also critical that anyone who may be experiencing any cold or flu symptoms, or who may be at risk of exposure to or transmission of COVID-19, stay at home. 

If you have concerns regarding your personal health status, you are encouraged to contact your personal physician or call Jersey City’s 24-hour COVID-19 Hotline: 


The State of New Jersey Department of Health has published information for the public on how COVID-19 and how to prevent spread of the virus. Visit: 

For up to date information about COVID-19 from the CDC, visit: 

For up-to-date information from Jersey City health officials, visit: